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Declaration of Accessibility

BEST ALPINE WELLNESS HOTELS endeavours to make its websites accessible in accordance with the Web Accessibility Act (WZG) as amended to implement Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of the websites and mobile applications of public sector bodies (Official Journal L 327, 2.12.2016, p. 1). This accessibility statement applies to the website https://www.wellnesshotel.com/.

 

Status of compatibility with the requirements

 

This website is not compatible with the 'Web Content Accessibility Guidelines Web - WCAG 2.1' or the applicable European Standard EN 301 549 V2.1.2 (2018-08) due to the following incompatibilities and exceptions.

 

Non-accessible content

 

The following content is not accessible because it represents a disproportionate burden in accordance with Section 12a (6) BGG:

  • There are links without link text on several pages. | WCAG: 4.1.2
  • On all pages, the contrast between text and background is too low. | WCAG: 1.4.3
  • On single pages there are 'iframe' elements without labelling. Navigation with screen readers to the iframes is difficult. | WCAG: 4.1.2
  • There are form fields without a label on single pages. It is difficult to navigate to the form fields with screen readers. | WCAG: 4.1.2
  • On single pages there are headings that have no caption or contain the aria-hidden attribute and are therefore not accessible to screen readers. | WCAG: 1.3.1
  • On single pages, a parent element lacks the appropriate child elements. This can confuse screen reader users because content is expected but none is there. | WCAG: 1.3.1
  • On single pages there are elements with the Aria-hidden attribute that can be focused at the same time. This makes these elements accessible to assistive technologies, even though they should be hidden. | WCAG: 4.1.2
  • On all pages there are scrollable elements that cannot be scrolled with the keyboard. This makes it difficult for users of assistive technologies to grasp the whole page. | WCAG: 2.1.1
  • There are interactive elements on several pages whose names are not part of the caption. This makes it difficult to control the website using voice control. | WCAG: 2.5.3



This declaration was created on 17.06.2025. The declaration was created using the Eye-Able® technology of Web Inclusion GmbH. More information about Web Inclusion GmbH can be found at https://eye-able.com/en. Web Inclusion GmbH has gone through all machine-verifiable test steps.

Feedback and contact details

 

Do you have a comment or a note about barriers on this website? Please get in touch with us. We will explain which barriers exist. You can find out what exceptions we have made. We will answer your questions as quickly as possible, but at the latest within the statutory period of six weeks. Thank you for your feedback. You can contact us at the following address:

BEST ALPINE WELLNESS HOTELS
Brixner Str. 3/4
6020 Innsbruck, Austria
E-mail: info@bestwellnesshotels.at
Phone: +43 512 360261

 

Arbitration

 

Servicestelle Gleichbehandlung und Antidiskriminierung
Meinhardstraße 16
6020 Innsbruck, Austria
E-Mail: servicestelle.gleichbehandlung@tirol.gv.at
Phone: +43 512 508 3292
Website